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Privacy Policy

1. INTRODUCTION

Protecting your private information is our priority. This Statement of Privacy applies to www.pollenpeddlers.com, and Pollen Peddlers and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Pollen Peddlers include www.pollenpeddlers.com. The Pollen Peddlers website is an eCommerce site. By using the Pollen Peddlers website, you consent to the data practices described in this statement. 

 
2. DATA COLLECTED

In order to better provide you with products and services offered, Pollen Peddlers may collect personally identifiable information, such as your: 

 – First and Last Name 

 – Mailing Address 

 – E-mail Address 

If you purchase Pollen Peddlers’ products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. 

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Pollen Peddlers’ public message boards, this information may be collected and used by others. 

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstake or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future. 

 
USE OF YOUR PERSONAL INFORMATION

Pollen Peddlers collects and uses your personal information to operate and deliver the services you have requested.   

Pollen Peddlers may also use your personally identifiable information to inform you of other products or services available from Pollen Peddlers and its affiliates. 

 
CONTACT FORM

Information submitted through the contact form on our site is sent to our company email.

These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.

 
GOOGLE ANALYTICS

We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.

 
CASES FOR USING THE PERSONAL DATA

We use your personal information in the following cases:

    • Verification/identification of the user during website usage;

    • Providing Technical Assistance;

    • Sending updates to our users with important information to inform about news/changes;

    • Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security

    • over our customers’ personal information;

    • Customize the website to make your experience more personal and engaging;

    • Guarantee overall performance and administrative functions run smoothly.

 
TRACKING USER BEHAVIOR 

Pollen Peddlers may keep track of the websites and pages our users visit within Pollen Peddlers, in order to determine what Pollen Peddlers services are the most popular. This data is used to deliver customized content and advertising within Pollen Peddlers to customers whose behavior indicates that they are interested in a particular subject area.

 
AUTOMATICALLY COLLECTED INFORMATION 

Information about your computer hardware and software may be automatically collected by Pollen Peddlers. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of the Pollen Peddlers website.

 
CHILDREN UNDER THIRTEEN 

Pollen Peddlers does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. 

 
3. EMBEDDED CONTENT

Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below you can find a list of the services we use:

 
FACEBOOK

The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy.

 
YOUTUBE

We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.

 
4. COOKIES

The Pollen Peddlers website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. 

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One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Pollen Peddlers pages, or register with Pollen Peddlers site or services, a cookie helps Pollen Peddlers to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Pollen Peddlers website, the information you previously provided can be retrieved, so you can easily use the Pollen Peddlers features that you customized. 

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You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Pollen Peddlers services or websites you visit. 

 
NECESSARY COOKIES (ALL SITE VISITORS)

    • PHPSESSID: To identify your unique session on the website.

 
NECESSARY COOKIES (ADDITIONAL FOR LOGGED-IN CUSTOMERS)

    • wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication, and user verification.

    • wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication, and user verification.

    • wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.

    • wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the user’s database table. This is used to customize your view of the admin interface, and possibly also the main site interface.

    • wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the user’s database table. This is used to customize your view of the admin interface, and possibly also the main site interface.

 
5. WHO HAS ACCESS TO YOUR DATA

If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.

If you are a client with a registered account, your personal information can be accessed by:

    • Our system administrators.

    • Our support staff when they (in order to provide support) need to get the information about the client accounts and access.

 
6. THIRD-PARTY ACCESS TO YOUR DATA

Pollen Peddlers does not sell, rent or lease its customer lists to third parties. 

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Pollen Peddlers may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Pollen Peddlers, and they are required to maintain the confidentiality of your information. 

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Pollen Peddlers may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Pollen Peddlers or the site; (b) protect and defend the rights or property of Pollen Peddlers; and/or (c) act under exigent circumstances to protect the personal safety of users of Pollen Peddlers, or the public. 

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DISCONNECTING YOUR POLLEN PEDDLERS ACCOUNT FROM THIRD-PARTY WEBSITES (FACEBOOK, YOUTUBE)

You will be able to connect your Pollen Peddlers account to third-party accounts. BY CONNECTING YOUR POLLEN PEDDLERS ACCOUNT TO YOUR THIRD-PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD-PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THIS FEATURE. You may disconnect your account from a third-party account at any time. Users may learn how to disconnect their accounts from third-party websites by visiting their “My Account” page. Users may also contact us via email or telephone 

 

 

7. RIGHT TO DELETION

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will: 

    • Delete your personal information from our records; and 

    • Direct any service providers to delete your personal information from their records.

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Please note that we may not be able to comply with requests to delete your personal information if it is necessary to: 

    • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us; 

    • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity; 

    • Debug to identify and repair errors that impair existing intended functionality; 

    • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law; 

    • Comply with the California Electronic Communications Privacy Act; 

    • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent; 

    • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us; 

    • Comply with an existing legal obligation; or 

• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information. 

If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.

 
8. SECURITY MEASURES

We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.

Pollen Peddlers secures your personal information from unauthorized access, use, or disclosure. Pollen Peddlers uses the following methods for this purpose: 

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 – SSL/HTTPS Protocol 

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. 

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed. 

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In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.

 
9. YOUR DATA RIGHTS
GENERAL RIGHTS

If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.


You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).

If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.

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EMAIL COMMUNICATIONS

From time to time, Pollen Peddlers may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. 

If you would like to stop receiving marketing or promotional communications via email from Pollen Peddlers, you may opt-out of such communications by Customers who may unsubscribe from emails by “replying STOP” or “clicking on the UNSUBSCRIBE button.”. 

 

 

 

10. CHANGES TO THIS STATEMENT

Pollen Peddlers reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy. 

 

 

11. CONTACT INFORMATION

Pollen Peddlers welcomes your questions or comments regarding this Statement of Privacy. If you believe that Pollen Peddlers has not adhered to this Statement, please contact Pollen Peddlers at: 

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Pollen Peddlers 

2416 Wesley Chapel Road 

Indian Trail, North Carolina 28079 

 

Email Address:  hello@pollenpeddlers.com

Telephone number: 704-993-6805 

Effective: 08/01/2022

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